First Semester Credits
ENL101   3
COM103   3
GIT110 M 3
BUS100   3
GIT101  
Typing I

Students learn to master the computer keyboard, develop speed and accuracy, and prepare basic business documents.

Prerequisite: None

Offered: Fall, Spring

Note: If this course is waived, it must be replaced with a Business elective – any course with an ACC, BIT, BUS, CUL, ECO, ENT, GIT, HRM or MKT designation.

3
Second Semester Credits
ACC100   3
BUS120   3
  M Mathematics/Quantitative Reasoning (or)
Natural or Physical Science
3 (or) 4
GIT150   3
GIT220 M 3
Third Semester Credits
BUS102   3
MKT112 (or)
BUS214
 
Customer Service: Concepts & Applications (or)
Management

MKT112 Customer Service: Concepts & Applications

This course provides an overview of customer service concepts and terminology and exposes students to various customer service challenges. Students learn to identify different types of customer behaviors, determine customer needs through active listening, become effective verbal and non-verbal communicators, hone telephone customer service skills, learn how best to handle difficult customers, become aware of how to offer customer service within a diverse organizational environment, take steps to encourage customer loyalty, and practice service recovery.

Prerequisite: None

Offered: Fall, Spring


BUS214 Management

Provides an introduction to principles and techniques of management as they relate to business, government, and non-profit organizations. Includes the study of the functions of management: coordinating, problem-solving, decision-making, communicating, planning, organizing, staffing, directing, and controlling.

Prerequisite: ENL101 and BUS100

Offered: Fall, Spring, Summer

3
   
Mathematics/Quantitative Reasoning or
Natural or Physical Science*

*Students who are planning to transfer should take one 4-credit lab science course.

For a complete list of General Education Courses, see: General Education Courses

3 (or) 4
    Behavioral & Social Science 3
   
Business Elective

Any course with an ACC, BIT, BUS, CUL, ECO, ENT, GIT, HRM or MKT designation.

3
Fourth Semester Credits
BIT202   3
GIT125   3
   
Business Elective

Any course with an ACC, BIT, BUS, CUL, ECO, ENT, GIT, HRM or MKT designation.

Note: Cooperative Work Experience is recommended.

3
    Behavioral & Social Science 3
    General Education Elective 3
Total Credits 60/62

M Designates a Milestone course. A milestone course must be completed in the semester indicated to ensure that you remain on track to continue on in your program and graduate on time.